Job purpose

Evaluates and analyzes information from multiple sources including CCTV, Patron/Employee Data bases, Digital, available statistics, etc and submit reports to the Special Projects Manager.

Duties and responsibilities

Ensure Compliance to Rules and Regulations

  • Ensures compliance with all NagaWorld standards or relevant industry standards during all aspects of work
  • Ensures all employees adhere to NagaWorld’s Code of Conduct, Internal Rules and Regulations at all times

General Job Functions

  • Builds credibility and contributes to team effectiveness by staying informed, sharing technical expertise, and providing backup support to ensure the professionalism and integrity of the team and department
  • Maintains a professional image, handles difficult situations with discretion, and ensures all activities are conducted with confidentiality, especially in sensitive surveillance and system data
  • Ensures timely, accurate reporting and filing of surveillance-related activities, keeps appropriate personnel informed, and maintains effective reporting procedures
  • Observes and analyzes non-gaming, gaming, and cash handling areas, using advanced IT systems to monitor and report suspicious or illegal activities within the NagaWorld complex
  • Operates advanced IT systems, surveillance equipment, and computer analysis systems in accordance with operating procedures, evaluates and analyzes information from multiple sources such as CCTV footage, patron/employee databases, and available statistics
  • Ensures the control and confidentiality of surveillance and computer systems, securely stores and labels recording mediums, and maintains appropriate data security protocols
  • Reviews gaming and cash handling activities to ensure adherence to standard operating procedures and integrity, promptly reports violations to appropriate personnel
  • Documents illegal or suspicious activities using recording mediums and the appropriate electronic reporting system, ensuring accurate and thorough documentation
  • Provides backup support to all team members, helps to maintain the professional image and integrity of the Surveillance department during operational needs
  • Responds to identified situations through surveillance systems or as supplied, provides in-depth analysis of data to ensure proactive security and compliance
  • Any other tasks assigned

Qualifications

  • Bachelor’s Degree or equivalent education required
  • Investigations background (Police or law enforcement experience)
  • Knowledge of Casino Gaming
  • Minimum 2 years of experience in related field
  • Proficient in Microsoft Offoce, including Excel, PPT, Word and Outlook
  • English Language proficiency

Working Conditions

This position may require extended working hours and may include evenings, weekends, and public holidays.

Direct Reports

Any person(s) nominated by management.

How to apply

Please submit CV, highlighting job position to careers@nagaworld.com
Talent Acquisition – Group Human Resources
NagaWorld® Limited
Samdech Techo Hun Sen Park, Phnom Penh, Kingdom of Cambodia.

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